Shipping policy

Processing Time Because each piece is handmade to order, please allow 3–7 business days for your order to be prepared and packaged with care before it ships.

Shipping Times Once shipped, domestic orders typically arrive within 5–8 business days. Shipping times may vary depending on your location and carrier delays.

Shipping Rates Shipping rates are calculated at checkout based on the weight of your order and your delivery address.

Packaging Every order is carefully packed to protect your ceramics during transit. We use protective materials to ensure your pieces arrive safely.

Lost or Damaged Packages If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date with your order number and photos of any damage. We'll do our best to resolve the issue promptly.

Questions? Reach out to us before placing your order if you have any shipping questions — we're happy to help.